“Looking back on 2023 it’s been a year of significant change and growth for Quora Group. Personal highlights include the promotion of Liam Stott to operations Director, this demonstrates our commitment and ability to nurture and develop talent within the industry. I’m also looking forward to moving into our new office in the new year, we have made a large investment in this to provide our workforce with a modern, comfortable working environment.”
Craig Firth, Managing Director
As 2023 draws to a close, it’s a fitting moment to reflect on a year of significant achievements and milestones for Quora Group, a premier provider of Commercial, Mechanical, Electrical, and Plumbing services.
New Office: A Symbol of Growth and Ambition
A major highlight of 2023 was the acquisition and refurbishment of our new office, set to be our operational hub from January 2024. This expansive space, offering three times the area of our current office, aligns perfectly with our growth ambitions for the coming years. It’s not just a new building; it represents our commitment to expanding our capabilities and services.
Record-Breaking Contract: Envison Giga Plant
This year, we proudly secured our largest single contract to date at the Envison Giga Plant. This monumental project is a testament to our team’s expertise, dedication, and ability to handle large-scale, complex projects. It’s a significant achievement that reinforces our position as a leader in the industry.
Bank House: A Project of Pride
The completion and handover of Bank House was another milestone for Quora Group in 2023. This project, showcasing our high standards of workmanship and project management, adds to our portfolio of successful and timely delivered projects.
Service Excellence: Top Sub-Contractor for Northumberland County Council
For the second year running, our service department has upheld its status as the top sub-contractor for Northumberland County Council’s Key Performance Indicators (KPIs). This consistent recognition underscores our commitment to service excellence and client satisfaction.
A Fond Farewell: Alan Stott Retires
2023 also marked the end of an era with Alan Stott, our esteemed director, retiring after 56 remarkable years in the trade. His contribution has been invaluable, and his legacy will continue to inspire us.
Community Involvement: Surpassing CSR Targets
In terms of Corporate Social Responsibility (CSR), we have outdone ourselves by surpassing our targets for time and money donations by 60%. Our efforts have made a tangible difference in the local community, something we take great pride in.
Leadership Evolution: Liam Stott as Operations Director
This year also saw a significant change in our leadership team with Liam Stott stepping into the role of Operations Director. His appointment is a step forward in our continuous pursuit of operational excellence and strategic growth.
Apprenticeship Success
A beacon of our commitment to nurturing talent is our apprenticeship program. In 2023, two apprentices completed their training with us, and five more embarked on their apprenticeship journey. This investment in the future is core to our values and the growth of our skilled workforce.
Adherence to Standards: ISO Certifications
Our adherence to high standards was further validated as we passed the external audit for ISO 9001/14001/45001. This accomplishment reinforces our dedication to quality, environmental management, and occupational health and safety.
A Year in Numbers: 109,200 Hours Worked
Finally, the sheer scale of our operations in 2023 is reflected in the 109,200 hours worked. This figure not only represents our team’s hard work but also the trust placed in us by our clients.
In Conclusion
2023 has been a year of growth, achievements, and transitions for Quora Group. As we look forward to 2024, we are excited to continue this journey of excellence, innovation, and commitment to our clients and the community.